Achraf Elgheriany is an experienced ITSM and information systems consultant and trainer, currently Director of Learning & Development at Orange Business in the Île-de-France region.
With over 15 years of international experience, he has led digital transformation, skills development, and customer experience optimization programs across five global regions.
A graduate in telecommunications engineering (Alexandria University) and an Executive Master’s degree in marketing (IAE Paris – Sorbonne Business School), he is a certified ITIL Expert, COBIT5 Trainer, TOGAF 9.1 Practitioner, DevOps Foundation, and Certified Organization Designer.