What is the virtual iQ7 conference?
This is the annual Qualiti7 conference, bringing together Francophone IT management professionals from around the world who wish to adopt and apply industry best practices in IT management.
Theme of the conference: Governance and integrated service management – Ensuring compliance, efficiency, effectiveness and resilience.
How do we reconcile intentions to improve our ways of doing things with operational emergencies or project priorities? We will dedicate the day of the iQ7-21 conference to this question.
A unique program in the world!
The conference program offers a set of presentations, panel discussions, opportunities for exchanges between IT professionals and will provide participants with a unique EXPERIENCE.
General presentation of ISO 19770-10, a work being written by ISO WG21 on the implementation of ITAM good practices. Presentation by one of the members of the study group to be confirmed depending on the progress of the work.
Presentation, with feedback from the customer (Moroccan hypermarkets), of the project for the implementation of good management practices for ITIL services:
– Initial state, approach, project objectives
– Currently operational processes and experience feedback
– Future target
Far from being made up of vaporous particles located somewhere in a virtual cloud, information systems are based on all the more physical infrastructures, high technologies to which is added a vital dependence on energy. electric. Omnipresent in all strata of our society, digital technology therefore does not escape the same duty to rationalize and improve its environmental footprint like other technological fields.
As the awareness of the problems involved as well as the progress of regulations and legal constraints that are beginning to appear here and there, eco-responsible service management approaches are starting to materialize for IT departments and professionals in the field, at all levels of architecture and information system components.
This is what we propose to present during this conference. We will discuss the key concepts to know, the latest information on the situation and concrete examples of management approaches
The pandemic has led companies to rethink their operating methods by accelerating themes such as digital transformation and teleworking. To enable the implementation of these new principles, cybersecurity has positioned itself at the heart of the concerns of organizations. However, what is less known is that areas already well known to specialists such as ITAM (IT Asset
Management) or SAM (Software Asset Management) are facilitators and even essential prerequisites for the success of cybersecurity. This is what offers you to come and discover Vincent DOUHAIRIE in his presentation: the SAM facilitator of Cybersecurity.
Summary of the presentation:
The scope of the digital transformation
The challenges of teleworking
The objectives and needs of Cybersecurity
Presentation of SAM (and ITAM)
SAM’s contributions to Cybersecurity
Knowledge of deployed applications
Knowledge of rights
Knowledge of uses
Financial issues and risks
Acculturation of actors
How to use technology to simulate process changes before implementing them at scale.
It is important to understand our sources to better define where we want to go. I offer you a look at our world of software engineering and how DevOps came to settle in our professional life. How is it changing? Do we have what it takes to support the three main paths of DevOps? Would management by product guarantee a more promising future than management by project? What about this new way of doing value stream management? Could this help us?
During the summer, TheOpenGroup released a new version of its umbrella standard for IT management: IT4IT v3.
This version marks a significant shift with the emergence of a convergence of the nomenclature of different best practices towards the concept of “Digital Product”.
The IT4IT standard provides a comprehensive model on how the IT function should be managed using a “value chain” approach.
This reference architecture is focused on defining, provisioning, consuming and managing IT services by holistically examining the entire IT value chain.
It includes a functional model defining the IT management systems we need to automate and support IT activities.
The standard also defines a common information model for the data and metrics needed for IT management to ensure full visibility and traceability from ideation to retirement of the digital product.
Started in 2014, the IT4IT Forum is a vendor neutral environment within TheOpenGroup where members share knowledge and resources to collaborate in the development of the standard and related certifications.
This combines the expertise and experience of a hundred organizations from the customer side, suppliers of products or services as well as from the university side. The main IT management software vendors (ServiceNow, MicroFocus, BMC, CA, etc.) have representatives at the Forum and already offer several elements included in the standard.