Frédérick has been a process optimization consultant for over 10 years and an ITIL accredited trainer.

He has more than thirty consulting mandates with his clients in the greater Montreal region to assist them in the diagnosis, design, or implementation of their processes. Partner at Qualiti7, he has trained and certified more than 600 ITIL Foundation or intermediary people, and obtaining satisfaction and success rates above the industry average.

Frédérick is Lean Six Sigma Green Belt, ITIL Expert, ISO / IEC 20000 Consultant Manager, PMP and COBIT certified.